Christenson Roofing

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When I checked the Contractor's State License Board on 11 Apr 2007, it said the license was current and active, classification C39 Roofing, bonded with bond #10119019 for $12,500 with American Contractors Indemnity Company effective 01 Jan 2007.
 
When I checked the Contractor's State License Board on 11 Apr 2007, it said the license was current and active, classification C39 Roofing, bonded with bond #10119019 for $12,500 with American Contractors Indemnity Company effective 01 Jan 2007.
  
On 12 Jan 2005, Brian Christenson
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On 12 Jan 2005, Brian Christenson sent a bid to repair part of my roof near the front door, of $600.  On 25 Jan 2005, I received an invoice for $750 along with a one year warranty.  This was paid on 2 Feb 2005 by a check #506 on Bay Federal.
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I next received another bid to repair another part of my roof near my back door, of $500.  On 17 Mar 2005 I received an invoice for $575 along with a one year warranty.  On 30 Mar 2005 I received a follow-up second notice for $575 asking for payment by Apr 5 otherwise a 5% charge would be added.  I paid this on 4 Apr 2005 by check #1163 on Wells Fargo.
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By this time the rainy season had ended and there were no perceived problems, but it wasn't raining to test it.
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Once the rains started again, I contacted Christenson Roofing, within the one year warranty period, to inform them that the second area patched was leaking into the carport area.  I spoke with Brian's wife Kara who told me that Brian was out-of-town, couldn't be reached and she'd call me back.  I contacted her again after a short period of time, and she wanted to refer me to some other roofing company, at which time I told her I wanted Brian to do the fix.  This went on, back-and-forth, over several months, both before and after the warranty expiration date.  Brian himself never contacted me, nor did they make any appointment to come see the leak.  Since I initially contacted them within the one-year warranty period, I feel that the warranty would still cover the needed work, regardless of when the work was to-be scheduled.

Revision as of 11:32, 11 April 2007

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