Command Services Blue Screen

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The error code that comes up appears to implicate a "driver", Microsoft's help site is not more specific, but does recommend a series of step you follow.  Following these steps however gives conflicting results.  Although you *can* get to a point where continued reboots do not cause a blue screen, you either get to a point where the services you've blocked prevent you from signing onto AOL at all, or you get to a point where the blue screening is as random as it was before.  So the instruction fail to allow the average user to properly determine how to fix the error.
 
The error code that comes up appears to implicate a "driver", Microsoft's help site is not more specific, but does recommend a series of step you follow.  Following these steps however gives conflicting results.  Although you *can* get to a point where continued reboots do not cause a blue screen, you either get to a point where the services you've blocked prevent you from signing onto AOL at all, or you get to a point where the blue screening is as random as it was before.  So the instruction fail to allow the average user to properly determine how to fix the error.
  
One user has suggested that perhaps there is something wrong in AOL's drivers themselves and recommends using AOL Computer Check Up, then selected One Step Fixes, and doing any fix that seems to refer to the AOL Connections or Drivers.
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One user has suggested that perhaps there is something wrong in AOL's drivers themselves and recommends starting AOL Computer Check Up.  If you do not have this software, you can download it from AOL.
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Once you start the software, a panel will come up.  On the left-hand side, under "Other Support Tools" you will see "One-click fixes".  Click on that.  A new panel will come up, with a tabbed top.  The tab marked "Connectivity", click on that.
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I don't know exactly which thing is causing the problem, so lets first choose "Clear IE Cache and Replace AOL Adapter".  After this is done, and you've rebooted, come back here.  Secondly choose "Repair ACS".

Revision as of 11:11, 31 July 2007

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