Command Services Blue Screen

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The error code that comes up, 0XC0000005 0X805C607B 0XF96DD1E5 0XF96DCEE4 appears to implicate a "driver", Microsoft's help site is not more specific that that, but does recommend a series of steps you follow.  Following these steps however gives conflicting results.  Although you *can* get to a point where continued reboots do not cause a blue screen, this point also appears to block you from signing onto AOL, probably because some required service is not loaded. So the instructions fail to allow the average user to properly determine how to fix the error.  Asking a user to start or stop dozens of services vaguely defined, until the system works for a day, is not really a *solution* at all.  That Microsoft would ask users to do this, is ridiculous.  In addition, one particular service, if you turn it off and reboot will WIPE OUT all your restore points.  It's a timebomb, they should change the page.
 
The error code that comes up, 0XC0000005 0X805C607B 0XF96DD1E5 0XF96DCEE4 appears to implicate a "driver", Microsoft's help site is not more specific that that, but does recommend a series of steps you follow.  Following these steps however gives conflicting results.  Although you *can* get to a point where continued reboots do not cause a blue screen, this point also appears to block you from signing onto AOL, probably because some required service is not loaded. So the instructions fail to allow the average user to properly determine how to fix the error.  Asking a user to start or stop dozens of services vaguely defined, until the system works for a day, is not really a *solution* at all.  That Microsoft would ask users to do this, is ridiculous.  In addition, one particular service, if you turn it off and reboot will WIPE OUT all your restore points.  It's a timebomb, they should change the page.
  
One user has suggested that perhaps there is something wrong in AOL's drivers themselves and recommends starting AOL Computer Check Up.  If you do not have this software, you can download it from AOL.  Once you start the software, a panel will come up.  On the left-hand side, under "Other Support Tools" you will see "One-click fixes".  Click on that.  A new panel will come up, with a tabbed top.  The tab marked "Connectivity", click on that.  I don't know exactly which thing is causing the problem, so lets first choose "Clear IE Cache and Replace AOL Adapter".  After this is done, and you've rebooted, come back here.  Secondly choose "Repair ACS", and thirdly choose "Rebuild AOL Adapter".
+
One user has suggested that perhaps there is something wrong in AOL's drivers themselves and recommends starting AOL Computer Check Up.  If you do not have this software, you can download it from AOL.  Once you start the software, a panel will come up.  On the left-hand side, under "Other Support Tools" you will see "One-click fixes".  Click on that.  A new panel will come up, with a tabbed top.  The tab marked "Connectivity", click on that.  I don't know exactly which thing is causing the problem, if any of these are, so lets first choose "Clear IE Cache and Replace AOL Adapter".  After this is done, and you've rebooted, come back here.  Secondly choose "Repair ACS", and thirdly choose "Rebuild AOL Adapter".
  
 
Does any of this fix the problem?  Let me know.  I'm not quite sure myself yet.
 
Does any of this fix the problem?  Let me know.  I'm not quite sure myself yet.

Revision as of 12:00, 31 July 2007

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